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Command line prompt will not change directory to the C:\ prompt

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I want to start using the command prompt feature (Windows 10) but the prompt starts out as C:\Users\owner. The cd command doesn't move up a level. I want to get to C:\Program Files, but I can't get to the C:\ prompt, or even C:\Users prompt. I don't get an error message, it just outputs C:\Users\owner.

Running Command Prompt as an administrator doesn't help. That just give me a C:\WINDOWS\system32, where cd doesn't turn the prompt into C:\WINDOWS.

Anyone know how to fix this?


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